Tag Archives: bad coffee experience

Should Starbucks be let off tax free?

Times are tough, markets are tougher and its hard enough for our independent coffeehouses to get a share of the coffee pie without the almighty Starbucks not paying tax.* Now, I’m no bean-counter but we all know low tax rates are good for the economy by attracting foreign investment. Which of course creates jobs, encourages more investment […]

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The Foundry of customer service? …not likely

We all forgive a few slip-ups when you’re new. But when you’re in an area that’s bursting with café’s, the one thing that will help customers turn a blind eye is a bit of good old-fashioned customer service. So let’s see what happened at Foundry Fifty Three, Pittwater Street Manly. Well getting an order wrong […]

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